Terms & Conditions
The following are the terms and conditions for use of The Smiling Grape Website
LEGAL DRINKING AGE - It is an offence to buy or attempt to buy alcohol if you are under the age of 18. It is also an offence for any person over the age of 18 to purchase alcohol on behalf of somebody who is under the age of 18. Please note that The Smiling Grape Company will not sell alcohol to any person who we believe to be under the age of 18. In the event that the purchaser appears under this legal age upon receipt of goods then the goods will be returned to us and you will receive a refund less any reasonable delivery and administrative costs. By placing an order on the www.smilinggrape.com website you are adhering to this requirement and confirming that you are either of 18 years of age or the legal age to purchase alcohol within the country that you are purchasing the wine from.
WEBSITE: USE AND SECURITY - You are entirely responsible for any and all activities that occur under your Account which is provided to you by The Smiling Grape, who host the transactional element of the website. You agree to notify us immediately of any unauthorized use or any other breach of security.
WEBSITE: PRIVACY & DATA USE - We do not hold any personal data. Instead, personal data is stored on a remote secure server. Accordingly, if you have any questions concerning website privacy and data use please contact us using our postal address.
WEBSITE: CONDUCT - You agree to abide by all applicable local, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of The Smiling Grape Company. Any copying, transmission or re-transmission of the same requires the prior written approval of The Smiling Grape Company.
PRICE OF GOODS - The price listed on the Website (the 'Price') for products (the "Products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
DELIVERY - We will endeavour to deliver products to you within 7 working days of your account order within mainland UK , where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. In extreme circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.
CLAIMS - When you purchase online, you have a statutory right to return an unopened product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period)however, any products returned within the 7 days must be in a resalable condition. If the order has been dispatched, you can return the product to us and we will organise a refund (excluding delivery cost). Any breakages or damages must be reported within 24 hours of purchase/delivery.
ACCORDANCE WITH SPECIFICATION - All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.
SAFETY - If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
DISCLAIMER OF WARRANTIES - The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
LIMITATION OF LIABILITY - To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products.
TERMINATION - We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.
All enquires to firstname.lastname@example.org